The AUP specifically prohibits the use of our service for illegal activities. SMIHOST will only disclose subscriber information including assigned IP numbers, account history, account use, etc. to a law enforcement agent or official that provides an authentic subpoena.
You must provide us with, and keep current, good contact information for you. New customer can sign up the billing contact form or registrant’s form to submit your full contact info. Else, you may update your info by sign in to our secure online billing system.
Subsequent payments are due on the anniversary date of the month for that month's service. Payment must be clear before and not after the due date. Service might be interrupted on accounts that reach 5 days past due and reconnection fee applies for suspended account.
All domain name registrations and hosting services are non-refundable.
All users are subject to the terms off this TOS (terms of service), our AUP (acceptable use policy), and our SLA (service level agreement).
We are not responsible for any damages your business may suffer. We do not make implied or written warranties for any of our services. SMIHOST denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by us. The client acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, client agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. You further acknowledge that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by the client for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
We reserve the right to refuse, cancel, discontinue or suspend service at our sole discretion.
These terms may be modified at any time with notice. All users are always subject to the newest terms posted here at all times. It is the end users responsibility to be aware of the latest terms of service and other policies at all time. It is our responsibility to provide these policies in a ready and readable form. We will, when possible, elect to notify clients of updates or changes to our policies via billing contact’s email.